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Distance Learning: Online Dispute Resolution


The Center offers ODR courses through continuing education (for non-traditional students) and the department of legal studies (for matriculated University undergraduates). Both courses provide a comprehensive overview of the modern practice of online dispute resolution (ODR). Participants learn about the history and development of ODR, the current state of the field, and advantages and disadvantages of using online techniques to resolve disputes. We explore several types of ODR platforms in use around the world, including automated negotiation, solution databases, and virtual meeting rooms. Participants also get a chance to try out the tools used to practice ODR, giving them a chance to confront common practice challenges and overcome frequently-encountered difficulties. Course have included role-plays where participants have opportunities to act as both a third-party neutral and disputant. Students are also afforded a unique opportunity to "meet" with a variety of guest lecturers who come from all over the globe, virtually of course, to deliver content and experiences to our students.

 

1) ODR Course (Continuing Education and Professional Development) - Next Offering To Be Determined

 

Daniel Rainey, head of mediation services for the National Mediation Board and Center Fellow is the professor. Please click HERE for a sample course description. Please contact us at the Center if you have further questions.

 

 

2) Conflict in Cyberspace (UMass-Amherst Undergraduate Students) - Next Offering Spring 2008

 

Alan Gaitenby, executive director for the Center for Information Technology and Dispute Resolution, is the professor. Please click HERE for most recent syllabus.

 

 

 

 

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The National Center for Technology and Dispute Resolution
Gordon Hall, UMass Amherst, MA 01002-1735