The website of the new Internet Court in Hangzhou, China is now live.
The court is aimed at focusing on:
- Online shopping contract disputes
- Online shopping product liability disputes
- Online service contract disputes
- Loan contract disputes and small loan contract disputes
- Online copyright disputes
It offers a simple three-step approach:
- Step one: Filing
Registration and name certification, as well as complaint completion. After the user is authorized, the system supports the investigation of e-commerce, transactions, logistics, micro-credit, intellectual property and other information.
- Step two: Mediation
After the case is filed, the first pre-litigation mediation. Within fifteen days, the mediator contacts the parties, through online, telephone or video mediation.
- Step three: Court
If the mediation is unsuccessful, the case is formally submitted to the court, where it proceeds to final decision — including the online payment of litigation costs.
Visit the Hangzhou Internet Court website to learn more.