“Those involved with the development and use of online dispute resolution platforms see opportunities for the systems that extend well past divorces and small claims court.”
Zack Quaintance, GovTech.com, March 20, 2019 — an excerpt:
“Across the country, a system called online dispute resolution (ODR) is taking hold within municipal and county court systems.
ODR is helping individuals resolve legal troubles without having to set foot in the courtroom. So far, it’s being used in small claims court — settling arguments between neighbors over fences, or helping with debt collection issues, among other things — as well in some divorce cases.
The concept behind it is simple: A back and forth online negotiation replaces the need to appear in court, easing the load for overburdened court systems while helping residents get equitable access to justice. This removes the need to take time off work, hire a lawyer or physically spend time in a government building.”
“Slagle, Gillespie and the panelists at SXSW all agreed that the future for ODR in America’s court system is a bright one, envisioning a time when it will be standard throughout the country.”
Read more here.