Youstice is a new-generation web application, designed to manage customer claims online and help businesses improve their customer care service globally. Youstice connects consumers and retailers, and allows a smoother negotiation in order to solve any issues in a quick and efficient way.
Thanks to Youstice, companies can seamlessly communicate with their customers, negotiate directly, and resolve issues in minutes. The process is automated and standardized by offering a wide range of options, and provides the degree of sophistication needed to build a successful dialogue between consumers and retailers. If the parties fail to reach an agreement, they select a neutral third-party professional to review the complaint and give a fair decision.
Youstice has been recognized as the 2014 Customer Game Changer at Europe’s Customer Festival and shortlisted for HILL Innovation Justice Awards, Get In The Ring – The Start-up Championship and Slovak Start-up Awards.
For more information, please visit www.youstice.com.