ICODR Training & Education Committee Statement

The International Council for Online Dispute Resolution (ICODR) Training and Education Committee has begun work on its primary mission: to develop, disseminate, and manage ODR training norms or standards that serve the community of ​trainers​, third parties​ and the ​primary parties​ whom they may serve, as well as the developers and platform providers who constitute the corps of ​fourth parties​ providing ICT platforms.

The Committee’s work will serve the ​trainers​ by establishing standards that ensure current, accurate, and applicable content for ODR training. The ICODR seal of approval will be the hallmark ODR trainers strive to meet and proudly display.

The Committee will be developing a process for training approval management to be handled by ICODR.

The Committee’s work will serve the community of ​third parties​ by assuring them that by taking ICODR approved training they are working to maintain competency and currency in the practice of ODR.

The Committee’s work will serve the ​primary parties​ by giving them a trusted means of determining the preparation and training of third parties they may use to assist in the resolution of disputes.

The Committee’s work will serve the​ fourth party​ community by establishing training standards that will give guidance to those developing and managing ODR platforms to ensure effective and ethical performance.

In pursuit and maintenance of its work, the ICODR Training and Education Committee is committed to engaging in an open and transparent process of discussion and development, including a full cross-section of the ODR community.