“The National Center for State Courts (NCSC) is engaging with Pew Charitable Trusts to explore and examine various Online Dispute Resolution (ODR) implementations with the end goal of making ODR, a digital space where parties can convene to work out a resolution to their dispute or case, useful and successful.
To that end, NCSC is interested in knowing whether your state/jurisdiction has started an ODR effort. If so, what case type(s) does your effort focus on and where are you in the implementation lifecycle (e.g., forming an exploratory group, looking at commercial solutions, building your own, implementing a vendor solution, or already using an ODR solution and for how long)? Are you interested and willing to have NCSC and Pew engaged in helping your ODR effort at no cost to you?
NCSC can offer technical assistance, as well as process mapping help and evaluation for a handful of efforts. Even if you have already implemented an ODR solution, we are keen to know what went well and how you are using ODR. Responses should be directed to Shelley Spacek Miller, firstname.lastname@example.org or 757-259-1538, and include follow-up contact information.”