March – July 2017 | International Mediation Program “Ser Mediador” (Being a Mediator) – 1st Cycle

March – July 2017
International Mediation Program Ser Mediador (Being a Mediator) – 1st Cycle

Being a Mediator is an on-line International mediation cycle that gathers under a single title big figures of mediation around the world. During this first cycle, there’ll be five web conferences of two hours each, between the months of March and July, one per month. This unprecedented event will allow Spanish-speaking mediators from around the world to listen and ask questions (through on live translation), to important figures of the field of dispute resolution.

This program is co-organized by ODR Latinoamerica, Mediando Metálogos and Mediadores en Red, and it is recognized by the most important public organisms of Argentina, like the National Department of Mediation and Participative Methods of Conflict Resolution.

Let’s hope this first cycle sets precedent in the field of mediation, and that it provides its attendees new experiences and knowledge!



Conferences schedule


1st conference

Tuesday, March 28th 2017
Time: 14 hs. ARG
Speaker: William Ury
Subject: Getting to yes with yourself.  The greatest obstacle to successful agreements and satisfying relationships is not the other side. The biggest obstacle is ourselves. Uncover the inner obstacles that are keeping you from getting to Yes. Reach positive agreements with others, develop healthy relationships, make your business more productive, live a more satisfying life.


2nd conference

Friday, April 21st 2017.
Time: 14 hs. ARG
Speaker: Fadhila Mammar
Subject: This conference intends to clarify the concept on interculturality. To identify the particularities of intercultural mediation, its scenarios and methodologic contributions. Finally, based on reflection and some examples, arrive to a better comprehension of the main conflicts of our time.


3rd conference

Tuesday, May 16 2017
Time: 14 hs. ARG
Speaker: Juan Carlos Vezzulla
Subject: by working on the effect of outsourcing and symbolization with the parties, and encouraging them to speak about themselves, the mediator can obtain a deeper reflection state. This function is most important in Restorative Mediation with teenagers to produce the passage from dependency to emancipation, taking responsibility for their actions, developing their identity and repair the damage caused to themselves and others.


4th conference

Tuesday, June 6 2017
Time: 14 hs. ARG
Speaker: Sara Cobb
Subject: Speaking of Violence. New contributions to the Circular – Narrative Mediation Model, explained through different mediation contexts. Evolution of conflict narrations. Explanation of the “Narrative Critique Theory”. Aesthetic as an ethic of the narrative practice. Resources to allow the destabilization and transformation of the conflict’s narratives.


5th conference

Tuesday, July 4 2017
Time: 14 hs. ARG
Speakers: Francisco Diez y Marinés Suares
Subject: Reflexive, critical and integrative summary of the contributions made by the 4 main speakers, specially focused around ‘Being Mediator’ in different contexts and in different fields of application and development. The objective is to carry out a complex consolidation of our role.


Would you like to attend? Sign up to the pre-registration (Spanish)

Universities interested in the Cycle, please contact Alberto Elisavetsky: 



Fantastic Article from Leah Wing on ODR Ethical Principles

Leah Wing has just completed an amazingly well-referenced article for the IJODR on Ethical Principles for Online Dispute Resolution.  This article attempts to consolidate all of the ODR standards work from the past fifteen years into a clear set of principles that should serve to guide the development of global ODR moving forward.  In the article, Leah describes these standards as a “GPS” for the development of the field.  From the abstract:

As ODR is increasingly incorporated into legislation, regulation and a wide variety of sectors in society, it is timely to explore the importance of ethical principles specifically for ODR. In the hope of contributing to these efforts, this article examines the benefits and challenges of articulating a set of ethical principles to guide the development and implementation of ODR systems, technology and processes.”

This is an important milestone article for the ODR field writ large, and I strongly encourage you to check it out.

Ethan Katsh Wins the 2017 D’Alemberte-Raven Award from the ABA

From the announcement:

“The ABA Section of Dispute Resolution has selected Ethan Katsh, Professor Emeritus at the University of Massachusetts Amherst, as the recipient of the 2017 D’Alemberte-Raven Award. Professor Katsh is widely recognized as the founder of the field of online dispute resolution (ODR). Along with Janet Rifkin, he conducted the eBay Pilot Project in 1999 that led to eBay’s current system that handles over sixty million disputes each year.”

Read the full text of the announcement here.

Congrats, Ethan!

UN General Assembly Resolution on ODR

On December 16th, the UN General Assembly adopted a Resolution regarding the Technical Notes generated by UNCITRAL’s ODR Working Group.

The Resolution reads, in part:

“The General Assembly:
1. Expresses its appreciation to the United Nations Commission on International Trade Law for preparing and adopting the Technical Notes on Online
Dispute Resolution as annexed to the report of the Commission on the work of its forty-ninth session;
2. Requests the Secretary-General to publish the text of the Technical Notes through all appropriate means, including electronically, in the six official languages of the United Nations, and to disseminate that text broadly to Governments and other interested bodies;
3. Recommends that all States and other stakeholders use the Technical Notes in designing and implementing online dispute resolution systems for crossborder commercial transactions;
4. Requests all States to support the promotion and use of the Technical Notes.”

You can read the full text of the Resolution here.

New report on ODR from the Judicial Joint Technology Committee

The Judicial Joint Technology Committee released a new Resource Bulletin on November 30th exploring ODR and its utility within courts, entitled “Online Dispute Resolution and the Courts.”  Here is the abstract:

“What began as a niche tool for non-binding, out-of-court dispute resolution between private parties, Online Dispute Resolution (ODR) has grown to become a distinct and particularly effective dispute resolution mechanism encompassing a broad array of artificial intelligence technologies used to resolve a growing variety of business, consumer, and even international disputes. Some courts have successfully piloted ODR for landlord-tenant, small claims, and domestic disputes, and for minor criminal cases such as traffic and code enforcement violations. ODR presents opportunities for courts to expand services while simultaneously improving customer experience and satisfaction. This Quick Response Guide provides a basic primer in Online Dispute Resolution and lays out implementation models as well as court-specific opportunities and considerations.”

Read the full report here.

The Geneva Internet Dispute Resolution Policies 1.0

The Geneva Internet Dispute Resolution Policies 1.0 (GIDRP 1.0) have just launched at

The GIDRP 1.0 project has emerged as a result of an international conference that took place at the University of Geneva on 17 – 18 June 2015, at which experts presented and discussed selected facets of the numerous legal challenges surrounding Internet-related disputes (

In the months following the conference, a team of researchers from the University of Geneva took up the mission to draft policy proposals on the following four issues:
– Which national courts shall have jurisdiction in Internet-related disputes ?
– How to structure an alternative dispute resolution system for Internet-related disputes ?
– How shall disputes about the licensing of Standard Essential Patents (SEP) under Fair, Reasonable and Non-Discriminatory (FRAND) terms be solved?
– How shall immunities apply on the Internet?

The GIDRP 1.0 is a digital policy project: it is not carved in stone and is not even materialized in any paper publication. The reason for this is that the GIDRP 1.0 is conceived as a work in progress (more precisely: a policy work in progress), that must be discussed, criticized and improved by a process of broad consultation and inclusive participation.

Learn more at, and contact the program administrator at if you have an interest in participating in the next steps of the project which may materialize in GIDRP 2.0.

Big Data and Dispute Resolution: Insights from Conflict Related Search Data

Over the past several years, Justin Corbett has captured, cataloged, and analyzed metadata from over 50,000 conflict-related search terms that are collectively entered into search engines nearly a quarter billion times annually. These terms have been tracked at the County-level (in each of the US’ more than 3,100 Counties) and parsed into 225 distinct conflict contexts that represent the ADR field’s many current and probable future specialty practice areas. It’s a project that combines dispute resolution, technology, and data.

Justin is now distributing the ongoing discoveries from his project, and Advancing Dispute Resolution has now published an online version of his initial research findings, full of insights, data visualizations, and provocative questions for what this data may portend for our field.

New Japanese Report on ODR

The Japan Consumer Network (Jaconet) has launched an ODR research project.  Information in English on Jaconet is available here:

Information on the  ODR Research Project, available only in Japanese, is available here:

Also available (only in Japanese) is the  “Report of the Research Project regarding Resolution of Transboundary E-Commerce Troubles (ODR Research Project)”, issued on July 20, 2016.

The full report is available in .DOC format here:

For non-Japanese speakers, after summarizing the current framework for resolving transboundary E-commerce troubles, Jaconet  proposes that “Japan’s Consumer Affairs Agency or METI (Ministry of Economy, Trade and Industry) should establish a study forum for constructing ODR system. The study should aim at creating a prototype of ODR based on discussion of related parties, and conducting demonstration experiments by applying it in practice.”

(h/t Hiroki for the links and translation)