Check out this great Tiny Chat video from NCSC that raises many of the big considerations for jurisdictions considering Online Dispute Resolution (ODR) for their courts. From the description:
“Join us as we cross the country in search of awesome roadside America as we discuss many of the big decision points courts need to make before launching ODR. See the sights, learn some lessons, and keep your eyes peeled for a special guest from Michigan” (hint: it’s Doug Van Epps).
Also check out NCSC’s new ODR website, which has lots of useful tools and sample resources: www.ncsc.org/odr