Dr. Frank Fowlie is the CEO of internetombudsman.biz. Internetombudsman.biz provides consulting services to Ombudsmen operations, governments, agencies, and organizations who wish to establish, evaluate, or improve Ombudsman services. Internetombudsman.biz provides a unique and innovative shared service to New Top Level Domains who are New gTLD applicants with the Internet Corporation for Assigned Names and Numbers (ICANN). This service provides an affordable and practical opportunity for New TLDs to provide innovative registrant protection and dispute resolution services.
Frank was the inaugural Internet Corporation for Assigned Names and Numbers (ICANN) Ombudsman. He was the Ombudsman between November 2004 and February 2011. ICANN is an internationally organized, non-profit corporation that has responsibility for managing the domain name system. Frank is the organization’s inaugural ombudsman and has been the ombudsman since November 2004. As the ombudsman, Frank is a member of the International Ombudsman Association, the Forum of Canadian Ombudsman, the International Ombudsman Institute and the United States Ombudsman Association.
Frank is an alumnus of the University of Manitoba, University of Regina, and Royal Roads University where he earned a Master of Arts in Conflict Analysis and Management. He has taken training as a negotiation instructor at the Program on Negotiation at Harvard Law School and is an associate faculty member of Royal Roads University.
Frank was previously employed with the United Nations, where he was on Mission Staff in East Timor for two years. He was the deputy administrator for the capital city, and was appointed as the UN’s Olympic Games Officer, taking the world’s newest country to the Sydney Olympics.
Frank’s professional background includes being an Ombudsman Officer with the British Columbia Ombudsman’s Office; Senior Advisor with the Financial Consumer Agency of Canada; Saskatchewan Social Services, and as a Policing Policy Advisor to the BC Attorney General. Frank began his career as a member of the Royal Canadian Mounted Police.
Frank is involved in volunteer activities, such as the Canadian Olympic Committee; Olympic, Commonwealth and Pan American Games; and the Royal Life Saving Society. He is the co-author of, “Prayer Road”, a book about the Olympic Games and East Timor.