If you have published something that you would like listed here, please contact us and let us know. In addition to the books and articles below, there is an archive of presentations made at the annual international ODR forums.  We also welcome citations and links to unpublished works such as masters theses and doctoral dissertations.


     International Journal of Online Dispute Resolution, launched in 2014.  Editors-In-Chief: Ethan Katsh, Daniel Rainey, and Mohamed Abdel Wahab.


Updated list of ODR books from Prof. Amy Schmitz


Cortés, P. “Consumer ADR in Spain and the United Kingdom.” Journal of European Consumer and Market Law, (2018), 7(2), 82-88.

Cortés, P. “Estudio de los Objetivos de la Normativa Europea de Resolución de Conflictos de Consumo y Propuestas para la Mejora del Sistema ADR/ODR Español.” Revista Iberoamericana de Derecho Informático, (2017) 2(3), 57-76.

Cortés, P. The Law of Consumer Redress in an Evolving Digital Market: Upgrading from Alternative to Online Dispute Resolution. Cambridge: Cambridge University Press, 2018.

Cortés, P. “Regulatory Developments in Mediation and in Technology Supported Mediation Schemes in the UK.” Computer and Telecommunications Law Review, (2017) 23(8), 208-212.

Cortés, P. “The Online Court: Filling the Gaps of the Civil Justice System?” Civil Justice Quarterly, (2017) 36(1) 54-71.

Ebner, N. “Negotiation Via Email.” In Honeyman, C. and Schneider, A.K. (eds.) The Negotiator’s Desk Reference. St Paul: DRI Press, 2017, 115-132.

Ebner, N. (2017). “Negotiation Via Videoconferencing.” In Honeyman, C. and Schneider, A.K. (eds.) The Negotiator’s Desk Reference. St Paul: DRI Press, 2017, 151-170.

Ebner, N. (2017). “The Technology of Negotiation.” In Honeyman, C. and Schneider, A.K. (eds.) The Negotiator’s Desk Reference. St Paul: DRI Press, 2017, 171-186.

Ebner, N. (2017). “Negotiation Via Text Messaging.” In Honeyman, C. and Schneider, A.K. (eds.) The Negotiator’s Desk Reference. St Paul: DRI Press, 2017, 133-150.

Katsh, E. “The New New Courts.” American University Law Review, 2017, 67, 165.

Katsh, E. and Wahab, M. “Technology and Dispute Resolution.” In Piers, M. and Aschauer, C. (eds.). Arbitration in the Digital Age: The Brave New World of Arbitration, Cambridge: Cambridge U. Press, 2018, 27-55.

Katsh, E. and O. Rabinovitch. “A New Relationship Between Public and Private Dispute Resolution” In Ohio State Journal of Dispute Resolution, 2017, 32, 695.

Katsh, E. and O. Rabinovitch. “Digital Conflict and Digital Justice.” In MacDuff, I. (ed.) Essays on Mediation: Dealing with Disputes In the 21st Century. Alphen aan den Rijn, Netherlands: Wolters Kluwer, 2016, 205-291.

Katsh, E. and O. Rabinovitch. “Lawyers and Online Negotiation.” In Honeyman, C. & Schneider, A.K. (eds.) The Negotiator’s Desk Reference. St Paul: DRI Press, 2017, 187-200.

Larson, D. and Feingold, L. “ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution.”, May 2018;

Philippe, M. “Equal Access to Information & Justice: A Report on the Online Dispute Resolution (ODR) Forum 2017 – The Huge Potential of ODR, Greatly Underexplored” International Journal on Online Dispute Resolution, (2017) (4)1, 53-70.

Full ODR Bibliography from Prof. Dan Rainey

Rule, C. with Vieira de Carvalho Fernandes, R., Ono, T.T. and Botelho Cardoso, G.E. “The Expansion of Online Dispute Resolution in Brazil.” International Journal of Court Administration, (2018), 9(2).

Schmitz, A.J. “A Blueprint for Online Dispute Resolution System Design.” Journal of Internet Law, (2018), 21(7), 3–11.

Schmitz, A.J. (2018). “Building on OArb Attributes in Pursuit of Justice.” in Piers, M. and Aschauer, C. (eds.). Arbitration in the Digital Age: The Brave New World of Arbitration. Cambridge: Cambridge University Press, 182–208.

Schmitz, A.J. “There’s an ‘App’ for That: Developing Online Dispute Resolution to Empower Economic Development.” Notre Dame Journal of Legal Ethics & Public Policy, (2018), 32, 1-45.

Schmitz, A.J. Эми Дж. Шмитц «Для этого есть приложение!» // Посредничество и примирение. Медиация и право. 2018. №1-2 (45). С. 6-51; (republished with permission).

Schmitz, A.J. and Rule, C. “The New Handshake: Where We Are Now.” International Journal on Online Dispute Resolution, (2017), 3(2), 84-101.

Vilalta, A.E. “Mediación sectorial y digitalización.” Monográfico. IDP. Revista de Internet, Derecho y Política, (2017), 25, 1699-8154.

Vilalta, A.E. “Análisis crítico del procedimiento simplificado de mediación en línea para reclamaciones de cantidad de la Ley 5/2012, de mediación civil y mercantil.” En: Aura Esther Vilalta (coord.). Mediación sectorial y digitalización. IDP. Revista de Internet, Derecho y Política, (2017), 25, 69-82.

Vilalta, A.E. “La regulación europea de las plataformas de intermediarios digitales en la era de la economía colaborativa.” Revista Crítica de Derecho Inmobiliario, (2018), 1.

Wing, L. “Ethical Principles for Online Dispute Resolution: A GPS Device for the Field.” International Journal of Online Dispute Resolution, Vol. 3, No. 1, 2016, 12-29.

Wing, L.  “Ethical Principles for Online Dispute Resolution: A GPS Device for the Field.”  International Journal of Online Dispute Resolution, Vol. 3, No. 1, 2016, 12-29.

Xuhui F. “ODR–a new method to resolve the copyright dispute arising from e-commerce.” Legal Forum, 2017, 5.


Wing, Leah.  “Social Impact and Technology:  Issues of Access, Inequality and Disputing in the Collaborative Economy.”  International Journal of Online Dispute Resolution, (1)2, 2014, 150-160.

Rabinovich-Einy, Orna & Katsh, Ethan.  “Digital Justice – Reshaping Boundaries in an Online Dispute Resolution Environment.” International Journal of Online Dispute Resolution, (1)1, 2014, 5-36.

Rainey, Daniel.  “Third-Party Ethics in the Age of the Fourth Party.” International Journal of Online Dispute Resolution, (1)1, 2014, 37-56.

Orna Rabinovich-Einy. “Procedure and Legitimacy of Dispute Resolution Process: Shattering the Dichotomy between the Formal and the Informal.” Procedures.  Talia Fisher & Issachar Rozen-Tzvi, (eds.) (Hebrew).  (Forthcoming).

Cortés.“A New Regulatory Framework for Extra-Judicial Consumer Redress: Where We are and How to Move Forward.”Legal Studies, (forthcoming in 2014).

Doug Leigh and Frank Fowlie.  “Online Dispute Resolution (ODR) Within Developing Nations: A Qualitative Evaluation of Transfer and Impact.” Laws, 3(1), 106-116 (2014).

Frank Fowlie with Dave Bilinsky and Colin Rule.  “Online Dispute Resolution: The Future of ADR.”  Canadian Arbitration and Mediation Journal, July (2013).

Cortés and F. Esteban de la Rosa.“Building a Global Redress System for Low-Value Cross-Border Disputes.”International Comparative Law Quarterly, 62(2), 407-440 (2013).

Cortés. “A Comparative Review of Offers to Settle – Would an Emerging Settlement Culture Pave the Way for their Adoption in Continental Europe?”Civil Justice Quarterly 32(1), 42-67 (2013).

E. Vilalta. ”Mediazione in diritto comparato. L’esperienza della Catalogna” Mediazione civile e strumentialternativi di composizione delle liti. A cura di Rocco Favale e Maria luisa Gambini. Universita degli Studi di Camerino.Scuola di Specializzazione in diritto civile. Lezioni raccolte da Pietro Perlingieri, ESL Napoli, núm. 33, p.443 – 479 (2013).

A.E. Vilalta.  “Resolución alternativa de conflictos” in Resolución alternativa de conflictos y justicia restaurativa. EdiUOC (2013).

Frank Fowlie with David Bilinsky and Colin Rule.  “Online Dispute Resolution: The Future of ADR Canadian Arbitration and Mediation.” Journal July (2013).

Frank Fowlie and C. Lahatte.  “Transition in Office A Study of a Transition in the ICANN Ombudsman Office.” Journal of the International Ombudsman Association, Vol.5(2) Nov. (2012).

E. Vilalta. ”Contratación transnacional y acceso a la justicia: mecanismos de resolución electrónica de disputas”.Revista Crítica de Derecho Inmobiliario(RCDI), n. 732, p. 2067 a 2149 (2012).

A.E. Vilalta. “El aprendizaje de las técnicas de negociación, mediación y arbitraje a través de practicum. Moot Virtual y simulación de procesos de RLL » in La innovación en la docencia del derecho a través del uso de las TIC.  may 2012. Huygens Editorial (2012).

E. Vilalta, Perez Martell, R. (2012) “Overview of the new normative on mediation in Spain”.American Journal of Mediation. AJM, vol. 6, (2012).

Orna Rabinovich-Einy & Ethan Katsh’s “Technology and the Future of Dispute Systems Design” Harvard Negotiation Law Review, Vol. 17, Spring, 151-199 (2012).

Frank Fowlie.  “ODR and Ombudsmanship” in Online Dispute Resolution: Theory and Practice, Eleven International Publishing, November (2012).

Ethan Katsh, et. al, “Is There An App For That? Electronic Health Records (EHRs) And A New Environment Of Conflict Prevention And Resolution,” 74 Law and Contemporary Problems 31 (2011)

Frank Fowlie. “Online Dispute Resolution and Ombudsmanship.” Journal of the International Ombudsman Association, Vol.4(2) November (2011).

Frank Fowlie. “The Next Generation of Online Ombudsman Consulting.”, (2011).

Frank Fowlie.  “Evaluating Ombudsman Operations.” LAP LAMBERT Academic Publishing, Saarbrücken, ISBN 978-3-8443-1448-9 (2011).

Cortés. “Developing Online Dispute Resolution for Consumers in the EU: A Proposal for the Regulation of Accredited Providers.” International Journal of Law and Information Technology 19(1), 1-28 (2011).

Susan Nauss Exon, “The Next Generation of Online Dispute Resolution: The Significance of Holography to Enhance and Transform Dispute Resolution” 12 Cardozo Journal of Conflict Resolution 19 (2011).

E. Vilalta.  “El marco jurídico: derecho comparado”. Libro Blanco de la Mediación en Cataluña. DirecciónGeneral de Derecho y Entidades Jurídicas. Departamento de Justicia de la Generalitat de Catalunya (2010).

A.E. Vilalta et alii ”Resolución electrónica de disputas. Primeras reflexiones entorno a la necesidad de unmarco normativo internacional”, IDP. Revista de Internet, Derecho y Política. N.º 10. UOC. (2010).

A.E. Vilalta. ”Legal Framework and harmonization of ADR/ODR methods”. Journal of Law and Conflict Resolution. Academic Journals Vol.2 (4), August (2010).

Larson,“Artificial Intelligence: Robots, Avatars, and the Demise of the Human Mediator”, 25Ohio State Journal on Dispute Resolution 1 (2010)

Frank Fowlie.  “A Unique Way to Resolve Disputes: The ICANN Ombudsman Experience.” ACResolution Journal, Winter, Volume 9, Issue 2, pp 18-19, (2010).

Frank Fowlie.  “Conflict Management Mechanisms.” VDM Verlag Dr. Müller Aktiengesellschaft & Co. KG, Saarbrücken, ISBN 978-3-639-13930-3 (2009).

Orna Rabinovich-Einy.  “Beyond Efficiency: The Transformation of Courts by Technology,” 12 UCLA Journal of Law & Technology 1. (2008)

Cortés. “Can I Afford Not to Mediate? Mandatory Online Mediation for European Consumers: Legal Constraints and Policy Issues.” Rutgers Computer & Technology Law Journal 35(1), 1-41 (2008).

Cortés. “Does the Proposed European Procedure Enhance the Resolution of Small Claims?” Civil Justice Quarterly 27(1), 83-97 (2008).

Frank Fowlie.  “A Practitioner’s Guide to Evaluating Ombudsman Offices.” International Ombudsman Institute Occasional Paper #83, ISSN 7116349, (2008).

Frank Fowlie. “A Blueprint for the Evaluation of an Ombudsman’s Office: a Case Study of the ICANN Office of the Ombudsman.” Doctoral Dissertation, La Trobe U. (2008).

Frank Fowlie.  “The Ombudsman and Client Satisfaction: Observations on the Relationship Between Jurisdiction, Outcome and Satisfaction.” The International Ombudsman Yearbook, Volume 9 pp. 3 – 9 (2008).

Frank Fowlie.  “A Practitioner’s Guide to Evaluating Ombudsman Offices.” ICANN, (2007).

Orna Rabinovich-Einy.   “Beyond IDR: Resolving Hospital Disputes and Healing Ailing Organizations through ITR,” 81 St. Johns Law Review 173 (2007)

Ethan Katsh and Leah Wing, “Ten Years of Online Dispute Resolution (ODR): Looking at the Past and Constructing the Future,” 38 University of Toledo Law Review, 101 (2006).

Sarah Rudolph Cole and Kristen M. Blankley, “Online Mediation: Where We Have Been, Where We Are Now, and Where We Should Be, 38 University of Toledo L. Rev. 193 (2006)

David Allen Larson, “Technology Mediated Dispute Resolution (TMDR): A New Paradigm for ADR,” 21 Ohio St. J.of  Disp. Resol. 629 (2006)

Alan Gaitenby, “The Fourth Party Rises: Evolution of Environments of Online Dispute Resolution,” in the Symposium on Enhancing Worldwide Understanding Through Online Dispute Resolution, University of Toledo Law Review, Vol. 38, Number 1, Fall (2006)

Ethan Katsh, “Dispute Resolution Without Borders,” First Monday (2006)


Orna Rabinovich-Einy, “Technology’s Impact: The Quest for a New Paradigm for Accountability in Mediation,” 11 Harvard Negotiation Law Review 253 (2006).

Ethan Katsh, “Online Dispute Resolution: Some Implications for the Emergence of Law in Cyberspace” LexElectronica Fall, (2005)

Leon J. Osterweil, Charles M. Schweik, Norman K. Sondheimer, Craig W. Thomas. “Analyzing processes for E-Government Application Development: The Emergence of Process Definition Languages,” Journal of E-Government, v.1, p. 63 (2005).

Ethan Katsh, “Online Dispute Resolution,” in Bordone and Moffitt, Handbook of Dispute Resolution.  San Francisco: Jossey-Bass, (2005)

Ethan Katsh, “Bringing Online Dispute Resolution to Virtual Worlds: Creating Processes Through Code,” New York Law School Law Review, v. 49, pp. 1101-1121 (2004).

Alan Gaitenby, “ICODR 2004: Enhancing Understanding, Part 2” Asian Dispute Review, November, (2004)

Ethan Katsh, “Online Dispute Resolution,” E-commerce and Development Report 2003, Geneva, Switzerland, United Nations Conference on Trade and Development, pp. 177-203 (2003).

Ethan Katsh, “Online Dispute Resolution: Designing New Legal Processes for Cyberspace,”

Alan Gaitenby, “Online Dispute Resolution,” The Internet Encyclopedia, John Wiley & Sons, Inc. Fall (2003)

Orna Rabinovich-Einy. “Going Public: Diminishing Privacy in Dispute Resolution,” 7 Virginia Journal of Law & Technology 1-55 (2002).

Alan Gaitenby, “The First International Competition for Online Dispute Resolution: Is this Big, Different and New?” (co-author) International Journal of Arbitration Vol. 19 No. 4 August (2002)

Alan Gaitenby, “ODR – The American Experience” chapter in Online Alternative Dispute Resolution Systems Giuffrè Editore, Milan, Italy Fall (2001).

Ethan Katsh, “Online Dispute Resolution: Some Lessons from the E-Commerce Revolution,” 28 N. Ky. L. Rev. 810 (2001).

Ethan Katsh,  Janet Riifkin, and Alan Gaitenby, ““Ecommerce, E-disputes, and E-dispute Resolution: In the Shadow of ‘eBay Law,’” Ohio State J. of Dispute Resolution, 15(3),  705-734 (2000).

Ethan Katsh, “The New Frontier: Online ADR Becoming a Global Priority,” Dispute Resolution Magazine, pp. 6-9 (Winter, 2000).

Ethan Katsh, “Online Dispute Resolution: Building Institutions in Cyberspace,” 28 University of Connecticut Law Review 953-980 (1996).

David R. Johnson, “Dispute Resolution in Cyberspace” (1995)

Ethan Katsh, “Cybertime, Cyberspace and Cyberlaw,” 1 Journal of Online Law 1 (1995)

Ian MacDuff, “Flames on the Wire,” Negotiation Journal (1994)

Ethan Katsh and Janet Rifkin, “The New Media and a New Model of Conflict Resolution: Copying, Copyright, and Creating,” 6 Notre Dame J. of Law, Ethics and Public Policy 49-74 (1992).


Latest publications by Zbynek Loebl:

National Center for Automated Information Research (NCAIR) Conference on Online Dispute Resolution