NCTDR Fellow Michael Fang (Fang Xuhui) released several posts in China summarizing the new standard. He highlighted China’s significant role in shaping the ISO ODR standard and emphasized the need for active exploration of Generative AI applications and challenges in the ODR field to build a more efficient and trustworthy ODR ecosystem.

His major post was in the Diversified Dispute Resolution Mechanism WeChat Public Account – Issue 584. See the English and Chinese documents at the links below.

English

Chinese

Here is an image of NCTDR Fellow Yoshi presenting the new ISO standards in China:

The research firm WMR has released a new Research Report on ODR tracking Platforms Market, Size, Analytical Overview, Growth Factors, Demand and Trends Forecast out to 2031.

From their press release:

“The latest competent intelligence report published by WMR with the title “An Increase in Demand and Opportunities for Global Online Dispute Resolution (ODR) Platforms Market 2024” provides a sorted image of the Online Dispute Resolution (ODR) Platforms industry by analysis of research and information collected from various sources that have the ability to help the decision-makers in the worldwide market to play a significant role in making a gradual impact on the global economy. The report presents and showcases a dynamic vision of the global scenario in terms of market size, market statistics, and competitive situation.

At present, the Online Dispute Resolution (ODR) Platforms market is possessing a presence over the globe. The Research report presents a complete judgment of the market which consists of future trends, growth factors, consumption, production volume, CAGR value, attentive opinions, profit margin, price, and industry-validated market data. This report helps individuals and market competitors to predict future profitability and to make critical decisions for business growth.”

Request a Sample Copy of the Report at: https://www.worldwidemarketreports.com/sample/1023055

More from the summary:

“Report Drivers & Trends Analysis:

The report also discusses the factors driving and restraining market growth, as well as their specific impact on demand over the forecast period. Also highlighted in this report are growth factors, developments, trends, challenges, limitations, and growth opportunities. This section highlights emerging Online Dispute Resolution (ODR) Platforms Market trends and changing dynamics. Furthermore, the study provides a forward-looking perspective on various factors that are expected to boost the market’s overall growth.

Competitive Landscape Analysis:

In any market research analysis, the main field is competition. This section of the report provides a competitive scenario and portfolio of the Online Dispute Resolution (ODR) Platforms Market’s key players. Major and emerging market players are closely examined in terms of market share, gross margin, product portfolio, production, revenue, sales growth, and other significant factors. Furthermore, this information will assist players in studying critical strategies employed by market leaders in order to plan counterstrategies to gain a competitive advantage in the market.

Regional Outlook:

The following section of the report offers valuable insights into different regions and the key players operating within each of them. To assess the growth of a specific region or country, economic, social, environmental, technological, and political factors have been carefully considered. The section also provides readers with revenue and sales data for each region and country, gathered through comprehensive research. This information is intended to assist readers in determining the potential value of an investment in a particular region.

» North America (U.S., Canada, Mexico)
» Europe (Germany, U.K., France, Italy, Russia, Spain, Rest of Europe)
» Asia-Pacific (China, India, Japan, Singapore, Australia, New Zealand, Rest of APAC)
» South America (Brazil, Argentina, Rest of SA)
» Middle East & Africa (Turkey, Saudi Arabia, Iran, UAE, Africa, Rest of MEA)”

“New Delhi: The Supreme Court has launched an online mediation training web-portal, developed by NALSA in collaboration with the top court’s Mediation and Conciliation Project Committee over a span of five months.

This initiative introduced a comprehensive 40+ hour online training module, combining theoretical knowledge with practical skills, covered by 50+ lectures on 20 topics pertaining to mediation and 10+ hours of online/ interactive practical sessions.

Commending NALSA for conceptualising and developing this online mediation training course by bringing together the stalwarts in the field, Chief Justice of India D Y Chandrachud stated that this training programme will help make mediation the first and default mode of dispute resolution by training lawyers, judges, law students etc in the art of mediation.”

More information at the link below:

https://www.deccanherald.com/india/supreme-court-launches-online-mediation-training-web-portal-3197179

From Cambridge University Professor Felix Steffik on Linkedin: “Today, the OECD has published its report on ‘Developing Effective Online Dispute Resolution in Latvia’. The report documents the assessment of online dispute resolution in Latvia and summarises key policy recommendations to support its development. It draws from the prior influential work of the OECD on access to justice, for example, the OECD Recommendations on Access to Justice and People-Centred Justice Systems.

I had the immense pleasure to contribute to this project as an international expert and would like to extend my gratitude to the entire OECD team, the EU representatives and everyone involved in Latvia. The two years with this project were full of inspiration and passion to chart the right path for online dispute resolution. I am delighted to see the report in its final version. It is a treasure trove of strategies for designing and regulating online dispute resolution.

You can read the report here: https://lnkd.in/e3cxUPJS“

Please mark your calendars to join us June 5-6, 2024 in Prague for the 24th ODR Forum! NCTDR Fellow (and new ICODR board member) Zbynek Loebl is hosting the event… many will remember the time he hosted the forum a decade ago, and it was one of the best. With all the developments in AI and across Europe, this forum will be incredibly rich. So mark your calendars — we hope to see you there!

Agami’s Youtube Channel has released the videos from the ODR2023.org conference — you can check them all out here:

https://www.youtube.com/@Agami_in/videos

Here are the overview videos from day one and day two:

From Mohit Mokal’s blog:

“SEBI, the Securities and Exchange Board of India, has recently announced its plan to implement an online dispute resolution (ODR) mechanism for its stakeholders. The move aims to provide a more accessible and efficient dispute resolution process for investors and other market participants. This announcement came after the SEBI Board Meeting held on 29th March 2023, and the ODR mechanism will be implemented through a dedicated online platform, designed to offer easy access to investors, intermediaries, and listed companies for dispute resolution.

SEBI has been working tirelessly to improve the dispute resolution process, particularly by making it more efficient and swift. Currently, dispute resolution cases can take a long time to be resolved, causing frustration to investors and stakeholders. Hence, SEBI’s decision to enable online dispute resolution will allow investors and other stakeholders to submit their complaints online and have them resolved in a timely manner. SEBI is also committed to ensuring the security and reliability of the ODR process…”

Read more at https://mohitmokalmediation.blogspot.com/2023/05/sebi-to-enable-online-dispute.html

On June 27, 2023 , CPR Dispute Resolution will offer a training program, “Tech and ADR: New Ethical Concerns and ODR Standards” presented by Leah Wing of the National Center for Technology and Dispute Resolution at UMass-Amherst and Janet Martinez of Stanford Law School.

“The application of technology to dispute resolution has seen exponential growth in the shadow of the pandemic, particularly in the use of remote video conferencing. The disruptive nature of technology provides new opportunities for access to justice as well as new ethical issues for practitioners and processes. This workshop will explore case examples in light of legal obligations and professional ethical requirements for the use of technology in dispute resolution.The workshop will also examine ways to operationalize new ethical standards for the application of technology to dispute resolution.”

1.5 hours of non-transitional NY CLE in Ethics will be provided. For more information, visit https://www.cpradr.org/events/2023-ethics-training

I want to make sure everyone is aware of our online conference on Artificial Intelligence and the Future of Mediation, happening next week. Tools like ChatGPT4 and Google Bard are poised to make huge changes in our society, and the field of mediation is no exception.

All of us in the ODR field need to quickly get smarter about what AI can and cannot do, and what ethical issues it raises for mediation and mediators. As AI becomes more common across society, our parties will expect to be able to leverage these tools in finding resolution to their problems.

Many ICODR friends will be presenting at this conference (e.g. Ethan Katsh, Leah Wing, Dan Rainey, Andy Lee, Zbynek Loebl, Bob Bergman, etc.) but also many people from the AI field who are working with these tools up close.  

Here are the details:

April 18-19, 2023 8:45am-5pm PST (11:45am-8pm EST)

Conference details are at https://mediate.com/ai

Full agenda online at https://mediate.com/ai-agenda

The sessions will be recorded and made available shortly following the conference. All registrants will be given 6 months access to view the conference recordings at mediateuniversity.com.

I really hope you can join us!

APEC (Asia Pacific Economic Cooperation) has just released a new paper on ODR best practices.

From the description:

“Online Dispute Resolution, or ODR, has the potential to align the justice system with our digital society through use of advanced technologies. As more APEC providers and economies roll out ODR, concrete recommendations to guide existing players and new market entrants are crucial so that all get ODR right. This study details best practices in designing ODR platforms using a user-centric approach, basic principles relating to ODR providers and neutrals, special considerations regarding the use of ODR in courts, and extending the use of ODR in consumer cases.”

Download the paper here:

https://www.apec.org/publications/2023/01/study-on-best-practices-in-using-odr