Cyberweek 2020 is Coming!

Cyberweek 2020 is coming November 2-6, 2020! This will be our 22nd Cyberweek, and we’re confident it is going to be the best Cyberweek ever.

We will have platform demos, interviews, webinars, simulations, discussion forums, and time to just hang out and bond with your fellow attendees in a social hour.

Visit the Cyberweek homepage at http://odr.info/cyberweek2020

Click here or on the image below to review the full agenda.

(Note: the agenda will have embedded youtube links so you can replay any sessions you missed)

Fill out the form here to register for the week long online mediation simulation (we’re going to be doing a family simulation)

Thank you to Cyberweek 2020 Supporters! (Click for the full list)

Cyberweek 2020 is powered by Mediate.com

World Mediators Alliance Green Pledge

A group of mediators has established a non-affiliated website to promote a pledge by mediators to do all they can to ensure that their mediation practices are as carbon-neutral as possible.

The World Mediators Alliance on Climate Change (WOMACC) Green Pledge can be adopted by any individual mediator. They are also asking prominent mediation bodies to support and promote the Pledge and encourage their members to sign up to it.

The Pledge can be found here.

The website at that link presents the pledge for individual mediators to consider signing, though they are looking for organizational supporters and sponsors as well. They’ve also asked for help in getting wider publicity through personal networks and websites, so please share the link on your social accounts as well if you’d like to help.

Direct link here: https://womacc.org/take-the-green-pledge/

Alberto Elisavetsky present at the celebration of Ombuds day!

Who is the Ombuds? What functions does it fulfill? What benefits does it bring to an organization? Why is it considered a great ally of the HR area? What are its origins? Where will be the position in the future of work? Those and many more questions will be answered by highly experienced speakers (Jorge Luis MaioranoCharles L. HowardNora GalerCamilo Azcarate @lynne Chaillat Alberto ElisavetskyBruce MacAllister)
When? Tuesday, October 13 at 12 noon. How to register? https://lnkd.in/dW7Evjg
More information? https://bit.ly/3bPgiX4

“Observing Online Courts: Lessons from the Pandemic” an important foundational work

The COVID-19 pandemic  saw courts that are normally resistant to change trying to quickly adapt to physical closure of buildings.  As Professor Elizabeth Thornburg writes in her new article Observing Online Courts: Lessons from the Pandemic, “[o]ur normally hidebound courts are moving online with surprising speed.” This development provided an opportunity for Professor Thornburg and her students to spend several months observing a variety of court processes. For those interested in the recent rapid institutional adaptation of technology, this is an important foundational work.

ODR ExpoTech 2020

Solving Conflicts in the New Age with Artificial Intelligence and Neuroscience

ONLINE DISPUTE RESOLUTION 5.0

How important would you say emotions have when it comes to resolving a conflict?

And what would you say if you had a tool that allows you to perceive and represent a person’s emotions digitally and in real time?

It’s not science fiction, it’s web 5.0

Imagine that through sensors and facial reading a device can modify the status of your avatar in real time.

2020 has been the boost AI needed. The era begins in which new tools will allow us to recognize, for example, what sensation a text or video causes and thanks to portability, speed, learning memory, neural implantations and high resolution, the 5.0 network is now a reality

You are ready? We invite you to live a sensory – emotional experience, capable of identifying the emotions of a user and giving way to personalized instances like you could never perceive them before.

REGISTRATION HERE

REGISTRATION – ARGENTINA RESIDENTS HERE

New ODR Video from NCSC

Check out this great Tiny Chat video from NCSC that raises many of the big considerations for jurisdictions considering Online Dispute Resolution (ODR) for their courts. From the description:

“Join us as we cross the country in search of awesome roadside America as we discuss many of the big decision points courts need to make before launching ODR. See the sights, learn some lessons, and keep your eyes peeled for a special guest from Michigan” (hint: it’s Doug Van Epps).

Also check out NCSC’s new ODR website, which has lots of useful tools and sample resources: www.ncsc.org/odr

New Consumer ODR App: ADR4ALL

A new smartphone application for consumer disputes was just launched allowing consumers to easily file a complaint and access dispute resolution services. It covers all businesses and consumers worldwide and is supported by a back end multi-level administration and case management system. ADR4ALL enables consumers to upload documents and view the status of their case at any time through their smartphone. Developed by ADR Point and its director, NCTDR Fellow, Petros Zourdoumis, it is co-funded by the European Union. ADR4ALL app is functional in both operating systems (Android and iOS) and it is available for free.

ODR: The Future of Dispute Resolution in India

The COVID-19 pandemic and the resulting need for social distancing measures have exacerbated the existing problem of backlogs in the Indian judicial system. There is a growing understanding that the best path forward is to use technology to transform the dispute resolution ecosystem to adapt to the changing demands of justice.

The JALDI (Justice, Access and Lowering Delays in India) Initiative at the Vidhi Centre for Legal Policy has released a new paper titled ‘ODR: The Future of Dispute Resolution in India’ which argues that the future of dispute resolution lies in mainstreaming Online Dispute Resolution (ODR) in India. It also suggests strengthening alternate dispute resolution (ADR) mechanisms in the country as a prerequisite for a robust ODR framework. Further, the paper recommends a phased modular strategy for strengthening ADR and mainstreaming ODR in India.

From the overview:

“In this paper, the broad features of ODR are discussed along with an examination of the present framework and its suitability for ODR. Also mapped are the prerequisites for mainstreaming both court annexed and private ODR in India. The paper also delves into an overview of the principles framework which any ODR platform should satisfy to gain and maintain trust in the system.”

You can read the paper here:
https://vidhilegalpolicy.in/research/the-future-of-dispute-resolution-in-india/

Dispute Systems Design in the 21st Century

A Panel Discussion and Book Launch Celebration honoring Dispute Systems Design: Preventing, Managing, and Resolving Conflict (2020) was hosted by the National Center for Technology and Dispute Resolution on July 29, 2020 featuring co-authors Lisa Blomgen Amsler, (Indiana University), Janet K. Martinez, (Stanford University), and Stephanie E. Smith, (Stanford University) and panelists Carrie Menkel-Meadow, (UC Irvine & Georgetown University), Larry Susskind, (Massachusetts Institute of Technology), Ayelet Sela, (Bar Ilan University) and Colin Rule, (Mediate.com). Hosts included Leah Wing, Co-director, (National Center for Technology and Dispute Resolution (NCTDR) and U. of MA Amherst), Orna Rabinovich, (NCTDR Fellow and U. of Haifa), and Ethan Katsh (Director, NCTDR). You can watch the engagement with these leading ADR and ODR thought leaders here:

Should We Switch to Multiple Shorter, Staggered Mediation Sessions Online?

Thought provoking article from mediator Frank Burke:

“Most civil and commercial private mediators and ADR providers offer their clients a binary choice between a half day mediation and a full day mediation as a standard offering, often on a flat rate with one or two hours of prep time, a preliminary call with counsel and open ended follow up as part of the flat fee. Most such mediations are convened and organized to have all the parties and counsel arrive at the same time. Since the onset of the pandemic and the various shut down orders, the use of online dispute resolution has increased exponentially, usually conducted through videoconferencing using Zoom and similar platforms. 

This broad use of videoconferencing around the world has lead to a phenomenon referred to as Zoom fatigue (see https://ideas.ted.com/zoom-fatigue-is-real-heres-why-video-calls-are-so-draining/). Psychologists attribute this fatigue to the higher levels of concentration caused by staring at a computer screen for long periods, often looking at multiple images of participants on the screen, leading to eye strain and sensory overload. All of this is exacerbated in mediation, given the emotions caused by conflict and the high levels of interactivity between the mediator and the parties as they move through trust building into often difficult conversations to bridge the gaps between parties. Given the medium, mediators must also be thinking about eye contact and reading facial expressions, which is second nature in a face to face conversation but which takes effort in a videoconference. Exhausted mediators and parties cannot do their best work. Good, durable settlements and settlement agreements require careful attention…”

Read more: https://www.mediate.com/articles/Burke_Shorter_Sessions.cfm