A new article on the ABA website shares performance details from the British Columbia Civil Resolution Tribunal shared at the 2018 mid-year meeting in Vancouver.  From the article:

“The early results are encouraging, according to the developers and operators, who spoke at a panel discussion Saturday at the ABA Midyear Meeting in Vancouver. So far, the system has handled nearly 14,000 small-claims cases. Roughly 85 percent of the 700 cases resolved to date were settled. Only 12 went to decision at the tribunal.

More important, the online tribunal has made it much simpler for ordinary citizens to access the justice system with small disputes. Lawyers are generally prohibited from participating. Users fill out simple, easy-to-follow, step-by-step questionnaires online…”

The article shares quotes from Shannon Salter and Darin Thompson from the CRT and the BC Ministry of Justice.

Read more here.