From the SRLN (Self-Represented Legal Network) Brief, available as an open Google Doc:

“Long-embraced in the business community, Online Dispute Resolution (ODR) is now gaining momentum in justice systems around the world.  According to a list provided by the National Center for Technology and Dispute Resolution (NCTDR), there are more than 80 ODR providers operating around the world.  Here in the United States, implementation of court-based ODR is occurring in both statewide and local jurisdictions.

With this brief, the Self-Represented Litigation Network (SRLN) offers a curated list of resources that we hope will both establish the reader’s foundational understanding of ODR, as well as spark ideas about the potential impact of court-based ODR for the self-represented. This document is not intended to raise or explore the many issues that might arise when a court adopts ODR, such as managing the often inherent power imbalance between the parties, obtaining a knowing and voluntary waiver of legal rights, ensuring the parties fully understand collateral consequences, or how to fold ODR into other self-help services in the courts. This is solely a list of foundational resources. Because court-based ODR is a rapidly-evolving field, we will update this brief as additional resources become available. Please recommend additional resources by e-mailing info@srln.org.”

Check out the brief (and contribute resources) here.