Check out this great Tiny Chat video from NCSC that raises many of the big considerations for jurisdictions considering Online Dispute Resolution (ODR) for their courts. From the description:

“Join us as we cross the country in search of awesome roadside America as we discuss many of the big decision points courts need to make before launching ODR. See the sights, learn some lessons, and keep your eyes peeled for a special guest from Michigan” (hint: it’s Doug Van Epps).

Also check out NCSC’s new ODR website, which has lots of useful tools and sample resources: www.ncsc.org/odr

A new smartphone application for consumer disputes was just launched allowing consumers to easily file a complaint and access dispute resolution services. It covers all businesses and consumers worldwide and is supported by a back end multi-level administration and case management system. ADR4ALL enables consumers to upload documents and view the status of their case at any time through their smartphone. Developed by ADR Point and its director, NCTDR Fellow, Petros Zourdoumis, it is co-funded by the European Union. ADR4ALL app is functional in both operating systems (Android and iOS) and it is available for free.

The COVID-19 pandemic and the resulting need for social distancing measures have exacerbated the existing problem of backlogs in the Indian judicial system. There is a growing understanding that the best path forward is to use technology to transform the dispute resolution ecosystem to adapt to the changing demands of justice.

The JALDI (Justice, Access and Lowering Delays in India) Initiative at the Vidhi Centre for Legal Policy has released a new paper titled ‘ODR: The Future of Dispute Resolution in India’ which argues that the future of dispute resolution lies in mainstreaming Online Dispute Resolution (ODR) in India. It also suggests strengthening alternate dispute resolution (ADR) mechanisms in the country as a prerequisite for a robust ODR framework. Further, the paper recommends a phased modular strategy for strengthening ADR and mainstreaming ODR in India.

From the overview:

“In this paper, the broad features of ODR are discussed along with an examination of the present framework and its suitability for ODR. Also mapped are the prerequisites for mainstreaming both court annexed and private ODR in India. The paper also delves into an overview of the principles framework which any ODR platform should satisfy to gain and maintain trust in the system.”

You can read the paper here:
https://vidhilegalpolicy.in/research/the-future-of-dispute-resolution-in-india/