NCTDR’s 24th annual international Online Dispute Resolution Forum takes place in

London & Online April 29-30, 2025

HIGHLIGHTS

·  Section 1: Artificial Intelligence & Dispute Resolution: Benefits, Dangers & Good Practice 

·  Section 2: Standards & Protocols for Technology in Dispute Resolution 

·  Section 3: ODR Innovations & Courts 

·  Section 4: Technology Assisting & Transforming ODR

·  Section 5: The ODR Landscape in Europe

KEYNOTES 
Richard Susskind, OBE, Honorary King’s Counsel, Special Envoy for Justice and AI, Commonwealth of Nations

Geoffrey Vos, Master of the Rolls, England and Wales

REGISTRATION

FULL PROGRAM

LOCATION: U. of Greenwich School of Law and Criminology, Old Royal Naval College, London

Transaction Assurance in E-commerce — Guidance for Offering Online Dispute Resolution Services ISO 32122 streamlines cross border dispute resolution and enforcement, provides principles and technical guidance for the use of AI and other technologies, and establishes protections for consumers and businesses. The International Organization for Standardization (ISO), with 173 national standards bodies as members, is the largest developer of voluntary international standards.

NCTDR and the International Council for Online Dispute Resolution jointly issued ODR Standards (May 2022) that included AI and they are adopted in full and appear as Principles in the ISO 32122 Standard.

NCTDR Fellow Michael Fang (Fang Xuhui) released several posts in China summarizing the new standard. He highlighted China’s significant role in shaping the ISO ODR standard and emphasized the need for active exploration of Generative AI applications and challenges in the ODR field to build a more efficient and trustworthy ODR ecosystem.

His major post was in the Diversified Dispute Resolution Mechanism WeChat Public Account – Issue 584. See the English and Chinese documents at the links below.

English

Chinese

Here is an image of Yoshihisa Hayakawa presenting the new ISO standards in China:

Ia y el Futuro de la Mediacion Inteligente: 10 al 14 Marzo 2025.

Five days to explore the future of digital mediation.

Experts from over 10 countries, exclusive conferences, and practical workshops where artificial intelligence and technology are transforming the way we resolve conflicts.

A 100% online event, with 24/7 global access.

Analysis of the latest trends, innovative presentations, and a unique opportunity to discover Negotiarthor One, one of the first personalized AI assistant for negotiating with multiple approaches.

Join AI-assisted mediation workshops, access specialized platforms, and immerse yourself in guided networking designed to expand your global network.

Official certification by ODR Latinoamérica and 10 accredited hours for Mediation Argentine Directions. Check availability in your province.

Global Registration: https://expotech2025op.eventbrite.com.ar

Registration for Residents in Argentina: https://expotech2025.eventbrite.com.ar

NCTDR has issued an ODR & AI bibliography that can be found along with a 76 page more general ODR bibliography @ https://odr.info/publications/. Information about submitting citations for publications can be found on both documents.

The National Center for Technology and Dispute Resolution (NCTDR) periodically compiles bibliographies about ODR and we hope they, along with the multitude of other free resources on odr.info, are of use to faculty, students, practitioners, and members of the public interested in the application of technology to dispute handling.