Roger Smith, the legendary writer and thinker on legal services, has a new blog chronicling the advances in technology and access to justice.
The blog has some excellent advice about the current state of ODR, particularly from the Ministry/Court perspective. From his latest post:
“My own advice (would that anyone would listen) to any Ministry or Court wishing to dip its toe into the waters of ODR is: wait; see what works and what does not. The chances are HiiL and Modria will come through well but some systems – probably those built in house – will fail. Watch; wait; prepare; move decisively into the market in 2018. But, who in these days of instant movement and rapid technological change wants to hear boringly sensible advice like that?”
Definitely worth the browsing time. Read more at http://law-tech-a2j.org/