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ODR and the Ombuds Field

August 27, 2015October 23, 2023

Two very interesting articles about the use of ODR in the Journal of the International Ombudsman Association –

Leveraging Technology in the Ombudsman Field: Current Practice and Future Possibilities by

Daniel Rainey and Frank Fowlie

Online Dispute Resolution and Ombuds: Bringing Technology to the Table

by Colin Rule and Indu Sen