New APEC Paper on ODR Best Practices

APEC (Asia Pacific Economic Cooperation) has just released a new paper on ODR best practices.

From the description:

“Online Dispute Resolution, or ODR, has the potential to align the justice system with our digital society through use of advanced technologies. As more APEC providers and economies roll out ODR, concrete recommendations to guide existing players and new market entrants are crucial so that all get ODR right. This study details best practices in designing ODR platforms using a user-centric approach, basic principles relating to ODR providers and neutrals, special considerations regarding the use of ODR in courts, and extending the use of ODR in consumer cases.”

Download the paper here:

https://www.apec.org/publications/2023/01/study-on-best-practices-in-using-odr

Join us for launch of new book: Star Wars and Conflict Resolution to be held Tues Feb 21 @ noon EST

Register to join:

https://umass-amherst.zoom.us/meeting/register/tJYoceiorzMqHden1F10GKlePMSF6-7UTd2B

The National Center for Technology and Dispute Resolution is pleased to present Star Wars and Conflict Resolution, a new book from DRI Press. In this webinar, co-editors Jennifer Reynolds and Noam Ebner, together with DRI director Sharon Press, join us to talk about the genesis of this project and the benefits of thinking about conflict and Star Wars together, highlighting some Star Wars moments specifically merging technology, conflict, and resolution. Finally, they’ll discuss the future of the project and answer questions of all types: academic, professional, and/or nerdy.  (Recording will be archived @ https://odr.info/video-archive/)